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1. How does DRT work?
2. DRT Solutions
3. Types of DRT
4. Advantages of DRT
5. Service Models
6. Get Started

Demand-Responsive Transport

We’re here to help guide you wherever you are on this journey.

The underlying differentiator to traditional transit services is the inclusion of a reservation mechanism resulting in a personalised and convenient mode of transport.

DRT Explained

Demand-Responsive Transport has enabled Transit Agencies and Fleet Operators with a way to service areas of lower-density where economics or feasibility of fixed-route, mass transit is untenable.


Demand-Responsive Transport has been instrumental in providing accessibility in a non-emergency setting, giving those in need, an affordable and more convenient option compared to individual car ownership or expensive private transport.

As technology has improved, Demand-Responsive Transport platforms are becoming increasingly popular, improving scheduling and routing optimisation and delivering full-fleet orchestration unseen until recent times.

This means, Fleet Operators and transit agencies are able to improve their fleet coverage and deliver a superior passenger experience.

Greater service coverage
Low cost of operations
Highly Personalised transport

What our Customers say

Liftango supported us with the development and launch of a brand new rural on-demand service in the county of North Lincolnshire in England. JustGo is now up and running but has a roadmap for future improvements to make the customer experience even better!

Ben Gilligan, Area Director
East Yorkshire, part of The Go-Ahead Group
Read the Case Study

Types of Demand-Responsive Transport

Learn more about shared transport solutions:


Commuter Transport

These are connector services or ‘first-mile, last-mile’ services that get commuters to and from a main commute hub during peak travel periods. The benefit over traditional fixed-route feeder services is that they can dynamically service a designated service zone. This provides greater service coverage for the Fleet Operator and improves patronage on the main commute corridor.


Public Transport

Designed as ‘free-roam’ zones, these public transport services act as a point-to-point service allowing passengers to choose their pick up and drop off location within a defined service zone.


Community Transport

Also known as paratransit or Non-Emergency Medical Transport (NEMT). This was one of the earliest forms of DRT and connects members of the community to essential services such as medical appointments, groceries and retail or points of interest.


Corporate Transport

A private fleet contracted to an organisation to provide transit services for employees. The benefit of having a DRT enabled fleet allows organisations to service employee demand dynamically and without the restriction of a defined service route or timetable.


Educational Transit

By merging the unique requirements of on-demand shared transport and carpooling we created a hybrid platform that dramatically reduced the stress of setting up, managing and growing your vanpool community. This means that fleets are only being used when required—saving time, money and emissions!

DRT Technology Characteristics

We’ve characterised the difference of Demand-Responsive Transport technology by its ability to service three main areas:

Efficiency & Utilisation

Personalisation & Convenience

Geographical Coverage


Phone-based scheduling

Manual assignment of vehicle dispatch

Inefficient vehicle dispatch and higher cost of operation

Telematics & Dispatch-based DRT

Computer aided vehicle dispatch

Live vehicle tracking for operations

(Some) routing optimisation - typically run one day in advance for next day shift

Requires manual entry and/or periodic fleet optimisation

Ridehail /

Full scheduling and routing of vehicles for passengers

Auto-dispatch of vehicles

Optimised to handle last-minute bookings for passengers

Vehicle supply ratio is critical to service advanced booking demand

Queues multiple requests then dispatches available vehicles

Inconsistent vehicle dispatch for advanced bookings means less certainty of actual pickup time

Dynamic DRT

Full scheduling and routing of vehicles for passengers

Continual optimisation of fleet movements for greatest efficiency

Handles advanced and last-minute bookings for passengers

Matches request to available vehicle and guarantees pickup option

Encourages more pooled trips

Guaranteed advanced bookings will be prioritised over last-minute requests

You’re in good company

Join the many organisations leveraging the power of shared mobility.

Kickstart your Solution

Speak with one of our mobility strategists today.

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