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You may use the Cohop Service through the domain http://www.cohop.com.au/, through a different domain or sub-domain (including via third party domains) or through mobile phone applications. This Agreement applies to your use of the Cohop Service regardless of the method through which it is accessed.
For certain Promotions, additional terms may be applicable, which will be notified to you as part of the sign-up process for such programs.
The Cohop Service enables Users to arrange to use Shared Transport, provides a communications platform and other services related to those shared rides.
Use of the Cohop Service will introduce you to people registered with the Cohop Service for the purposes of Shared Transport or any other service offered by the Cohop Service. We cannot and do not assess the suitability of Users. We have little or no control over the truth or accuracy of the data Users may provide, the ability of Users to drive legally and safely, the condition of their vehicles, their criminal background etc. We do not verify that a User has met all the eligibility requirements for the Cohop Service or that any other part of a User’s profile information is true and accurate, or even that a User is who they claim to be. Background or other checks are not normally performed; even where background, MVR or other checks have been performed, we cannot guarantee that the results of those checks are accurate or up to date. You are solely responsible for selecting the individuals and/or entities with whom you travel. If you do not feel comfortable sharing a ride for any reason, you should use another means of transportation. You acknowledge and agree that under no circumstances will Cohop Entities or Cohop Partners have any responsibility, liability or obligation with respect to any of the trips that you may take as a result of using the Cohop Services.
Users are advised to check with their insurance provider to ensure that their coverage extends to carpooling and ridesharing. If at any time you do not meet or continue to meet the eligibility requirements listed in this section, you must notify us immediately and you will have no right to use or continue to use the Cohop Service. Cohop reserves the right, in its sole discretion, to refuse or deny access to the Cohop Service to any individual for any reason or no reason.
A valid email address and email account is required for using the Cohop Service. It is your responsibility to maintain validity of this email address and email account. Should your email address change, please record your updated email address in the Cohop Service. Drivers must download the Cohop mobile phone application to use the Cohop Service and must carry their mobile phone with them during Trips in order for the Trips to be registered with the Cohop Service. Drivers are advised to adhere to regulations and legislation relating to the use of mobile and cell phones while driving. For using mobile phone applications to access the Cohop Service, a mobile device with services from a service provider supported by the Cohop Software and a plan which allows you access to Cohop’s mobile phone application and SMS capabilities is required. You are responsible for paying all fees that your service provider may charge you for using the Cohop Service through your mobile phone. Should your mobile number or service provider change, please record your updated mobile phone information in the Cohop Service.
We, or a third party, may provide certain promotional credits or coupons to Users from time to time. We may, at our sole discretion, make promotional offers with different features and different rates to any of our Users. Any promotional credit or coupons we make available to you are not redeemable for cash and will be forfeited upon termination of this Agreement, regardless of the reason for termination. Promotional credit received by the User is also automatically forfeited after 12 months of inactivity.
Users may provide feedback and/or ratings of other Users they have shared a Trip with. Users leaving feedback should ensure that it is fair and accurate. You agree that we may post ratings left by other Users about you on your profile. Cohop does not necessarily actively monitor feedback and ratings left by Users. Cohop retains the right to adjust or delete User feedback that it deems, in its sole discretion, to be inappropriate and disclaims all liability in respect of feedback left by Users.
We are not involved in and in no way responsible for any actual dealings between you and other Users who use the Cohop Service. We will not be a party to disputes, negotiations of disputes between Users. We encourage you to report all disputes with other users to your relevant local authority.
You must not:
You also agree you will not upload, post, transmit, transfer, distribute or facilitate distribution of any content (including text, images, sound, video, data, information or software) or otherwise use the Cohop Service in any way to:
You must keep your accounts and passwords confidential and not authorize any third party to access or use the Cohop Service on your behalf. You may not transfer your account to any other person or entity. You may acquire information pertaining to others using the Service. You may not disclose personally identifiable information of another user you acquire using the Service to any third party without the consent of such other User after adequate disclosure with the exception of reporting unlawful activity to authorized law enforcement personnel.
The Cohop Service and Cohop Software are the property of Cohop Technology Corporation, and are protected by copyright law and other intellectual property rights. The structure, organization and code of the Cohop Service and Cohop Software are proprietary to Cohop. Except as expressly stated herein, this Agreement does not grant you any intellectual property rights or licenses to the Cohop Service or Cohop Software; all rights not expressly granted are reserved by Cohop. You may not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, underlying ideas, underlying user interface techniques or algorithms of the Cohop Service or Cohop Software by any means whatsoever, directly or indirectly, and you may not disclose any of these either publicly or to a third party.
If you provide or communicate any suggestions for improvements to the Cohop Site, the Cohop Service or the Cohop Software (collectively, “Feedback”), you hereby irrevocably assign to us all right, title and interest in and to the Feedback, without restriction or any obligation of compensation.
We will use all reasonable efforts to provide the Cohop Service in a reliable and secure way – however, as with any other software application, events which may cause disruption to our services are always possible due to issues with our software, unforeseen events such as accidents or intentional interference. In no event will Cohop Entities or Cohop Partners be liable for any claims or damages, consequential loss, lost profits, special, indirect, incidental, or punitive damages arising out of such disruptions. THE COHOP SERVICE IS PROVIDED ON AN “AS IS” BASIS “WITH ALL FAULTS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. TO THE FULL EXTENT PERMITTED BY LAW, COHOP, COHOP PARTNERS AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE COHOP SERVICE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, WORKMANLIKE EFFORT, LACK OF NEGLIGENCE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. COHOP DOES NOT WARRANT THAT THE OPERATION OF THE COHOP SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. Cohop’s entire liability and your exclusive remedy for errors or unavailability of the Cohop Service will be, at Cohop’s discretion, to attempt to correct or work around errors, to correct or modify documentation of the Cohop Service.
I acknowledge that giving personal information, including addresses and contact information is a personal decision that may affect my personal security. I understand that giving such information to anyone, including individuals I may contact through services such as this, requires care and taking reasonable safeguards to assure my safety and the security of my personal information. I understand Cohop uses online and offline media to publish updates about the program. Cohop will send you regular emails and/ or phone messages to invite you to use the Cohop Service, and to help match you with people along your route. Your personal information may be used in one of the following ways:
Cohop and Trusted Partners may provide an incentives and rewards plan that allow users to earn prizes based on your usage of the Cohop Service and your interactions with other Participants or potential Participants.
Incentives may be offered to increase your use of the Cohop Service, help recruit additional Participants, and take part in social activities that strengthen the sense of community among Participants. Incentives are only available to you if you are part of a Trusted network.
The Incentive Plan comprises the following types of incentives, which will be changed periodically for each partner at the discretion of the Cohop administration:
Cohop administrators will make reasonable attempts to deliver prizes to winning Participants, including contacting them by email or phone. Trusted Partners may retain any prize that is not claimed within 60 days of the award date, and reserve the right to verify the validity of entries and to disqualify any Participant who fails to comply with the present Terms and Conditions.
Additionally, you may be liable for costs associated with the car parking when you accept a parking ticket through the Cohop app. Your organisation may have arrangements that require the cost of this parking to be deducted from your salary or wages, by using this app and accepting a parking ticket you are agreeing for our organisation to deduct these costs where required.
Cohop reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, all or any part of the Cohop Services, in its sole discretion. You agree that Cohop will not be liable to you for any modification, suspension or discontinuance of the Cohop Services.
This Agreement begins on the date you complete your registration for the Cohop Service and accept this Agreement, and continues in effect indefinitely until terminated by either party. You may terminate this Agreement at any time, for any reason, by notifying us at firstname.lastname@example.org. We may terminate this Agreement or suspend your User account and/or access to the Cohop Service at any time, for any reason, without notice. Upon termination of this Agreement for any reason, all of your rights to access the Cohop Service and your User account will terminate. All provisions of this Agreement that should naturally be interpreted to survive termination will survive. Any promotional credits or coupons we may have made available to you will be forfeited upon termination, regardless of the reason.
If you have any questions regarding any legal aspect of this document, please send us an e-mail at email@example.com