This page sets out the Cohop policy with regard to the privacy of the users of the Cohop app. By using the app, you are agreeing to the terms of this privacy statement. If you are not happy with the terms of this privacy statement and do not wish your information to be recorded, you may uninstall the app.
Cohop (powered by Connect & Liftango) respects the rights of its users and, except for the following list, does not collect personal information through the Cohop app.
Statistical information gathered automatically when you use the app.
Information provided voluntarily in searching or seeking a Cohop match.
When registering to our service, as appropriate, you will be asked to enter your name, e-mail address, gender and the place you are living in.
You may optionally provide your phone number for use when requesting or approving a trip request.
Location information, as necessary to facilitate successful trips between riders and drivers.
Occasionally, we may conduct surveys to understand better the needs of our members in order to improve our features. We never share any information about a specific Member with any third party without that Member’s express consent.
We use your email information to provide journey matching features. At a Member’s request we will send out emails or in app notifications notifying the Member of a request to ride share or replies to their ride sharing requests. We may also send you email notifications of specific changes to the App and/or Facilities.
For general web browsing, certain information is recorded in the website log files, which may include:
The top level domain name from which you access the internet
The IP address of the computer from which you access the website
The date and time each computer accesses the website
The pages accessed and the documents downloaded by each computer
The type and version of the browsers being used to access the website
The addresses of any third party web pages which refer visitors to our website
Keywords used in search engines and directories to find our website
Keywords and phrases used to search our website
This information is used for statistical purposes only – including:
to find out how many people are visiting the website
to identify what pages are accessed most frequently
to help us improve the information we are supplying to our users
to make our site more user-friendly
An archive of these website log files and associated analysis and reports are retained indefinitely by Cohop as a way of measuring patterns of website traffic over the years and in order to facilitate future planning.
If a member joins a Cohop network their name, gender and trip details are available to that group. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Due to the nature of the internet, we cannot guarantee the security of any information whilst it is being transmitted to us via the internet. However, we take our security responsibilities very seriously and take all reasonable steps (both technical and organisational) to protect your personal details once they have been received by Cohop. Staff who have access to personal information gathered from the App are made aware of Data Protection responsibilities. Names of the Cohop staff members who have access to this information are available upon request.
You may inform us of any changes in your personal data and in accordance with our obligations we will update or delete your personal data accordingly.
Where the Cohop website or App provides links to third party websites, these links are provided for information purposes only and Cohop is not responsible for the content, copyright or privacy policies of these websites.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our App.
Should you have any concerns about your privacy or any of the issues covered in this statement, please contact firstname.lastname@example.org
This document was last updated February 2020.