These Terms of Use (“Terms of Use” or “Agreement”) apply to use of the RideShareGo carpooling service. This Agreement is a legally binding agreement made between you (“you,” “your”) and RideShareGo. Other words used in these Terms of Use are defined below.
You may use the RideShareGo Service through the domain https://liftango.com, through a different domain or sub-domain (including via third party domains) or through mobile phone applications. This Agreement applies to your use of the RideShareGo Service regardless of the method through which it is accessed.We may amend these Terms of Use at any time and post the amended terms on the https://liftango.com website or such other methods through which the RideShareGo Services are accessed. Your continued use of the RideShareGo Service indicates your agreement to be bound by the terms of use in effect at the time of such use.
For certain Promotions, additional terms may be applicable, which will be notified to you as part of the sign-up process for such programs.
This Agreement is effective upon registration for new Users and, for all existing Users, is effective on the day any amendment to this Agreement is posted on the Sites.
“Additional Terms” means terms related to any program or promotion, which are in addition to these Terms of Use. “RideShareGo Entities” means RideShareGo and its employees, directors, offers, agents, contractors, subsidiaries and affiliates. “RideShareGo Partners” means RideShareGo service providers, licensees, customers, referring organizations (including employers, non-profits, governmental agencies, city agencies) and partners. “Driver” means a User who arranges to provide rides to passengers. “Promotion” means a RideShareGo or a third party’s program or promotional campaign. “Rider/Pick-up” means a User who obtains rides from Drivers. “Shared Transport” means any demand-driven vehicle-sharing arrangement, in which travellers share a vehicle either simultaneously (e.g. ride-sharing) or over time (e.g. carsharing or bike sharing), and in the process, share the cost of the journey, thereby creating a hybrid between private vehicle use and mass or public transport. Shared Transport systems include carsharing (also called car clubs in the UK), bicycle sharing (also known as PBS or Public Bicycle Systems), carpools and vanpools (also known as ride-sharing or lift-sharing), dynamic ridesharing, slugging, casual carpooling, community buses and vans, demand responsive transit (DRT), paratransit, a range of taxi projects, hitchhiking and its numerous variants. “Site(s)” means the https://liftango.com website or such other site through which the RideShareGo Services may be accessed. “Trip” means an arranged trip between a Driver and one or more Riders. “User” means any registered user of the RideShareGo Services.
The RideShareGo Service enables Users to arrange to use Shared Transport, provides a communications platform and other services related to those shared rides.
Use of the RideShareGo Service will introduce you to people registered with the RideShareGo Service for the purposes of Shared Transport or any other service offered by the RideShareGo Service. We cannot and do not assess the suitability of Users. We have little or no control over the truth or accuracy of the data Users may provide, the ability of Users to drive legally and safely, the condition of their vehicles, their criminal background etc. We do not verify that a User has met all the eligibility requirements for the RideShareGo Service or that any other part of a User’s profile information is true and accurate, or even that a User is who they claim to be. Background or other checks are not normally performed; even where background, MVR or other checks have been performed, we cannot guarantee that the results of those checks are accurate or up to date. You are solely responsible for selecting the individuals and/or entities with whom you travel. If you do not feel comfortable sharing a ride for any reason, you should use another means of transportation. You acknowledge and agree that under no circumstances will RideShareGo Entities or RideShareGo Partners have any responsibility, liability or obligation with respect to any of the trips that you may take as a result of using the RideShareGo Services.
Users are advised to check with their insurance provider to ensure that their coverage extends to carpooling and ridesharing. If at any time you do not meet or continue to meet the eligibility requirements listed in this section, you must notify us immediately and you will have no right to use or continue to use the RideShareGo Service. RideShareGo reserves the right, in its sole discretion, to refuse or deny access to the RideShareGo Service to any individual for any reason or no reason.
A valid email address and email account is required for using the RideShareGo Service. It is your responsibility to maintain validity of this email address and email account. Should your email address change, please record your updated email address in the RideShareGo Service. Drivers must download the RideShareGo mobile phone application to use the RideShareGo Service and must carry their mobile phone with them during Trips in order for the Trips to be registered with the RideShareGo Service. Drivers are advised to adhere to regulations and legislation relating to the use of mobile and cell phones while driving. For using mobile phone applications to access the RideShareGo Service, a mobile device with services from a service provider supported by the RideShareGo Software and a plan which allows you access to RideShareGo's mobile phone application and SMS capabilities is required. You are responsible for paying all fees that your service provider may charge you for using the RideShareGo Service through your mobile phone. Should your mobile number or service provider change, please record your updated mobile phone information in the RideShareGo Service.
We, or a third party, may provide certain promotional credits or coupons to Users from time to time. We may, at our sole discretion, make promotional offers with different features and different rates to any of our Users. Any promotional credit or coupons we make available to you are not redeemable for cash and will be forfeited upon termination of this Agreement, regardless of the reason for termination. Promotional credit received by the User is also automatically forfeited after 3 months of inactivity.
Users may provide feedback and/or ratings of other Users they have shared a Trip with. Users leaving feedback should ensure that it is fair and accurate. You agree that we may post ratings left by other Users about you on your profile. RideShareGo does not necessarily actively monitor feedback and ratings left by Users. RideShareGo retains the right to adjust or delete User feedback that it deems, in its sole discretion, to be inappropriate and disclaims all liability in respect of feedback left by Users.
We are not involved in and in no way responsible for any actual dealings between you and other Users who use the RideShareGo Service. We will not be a party to disputes, negotiations of disputes between Users. We encourage you to report all disputes with other users to your relevant local authority.
We reserve the final right to judge acceptable use of the RideShareGo Service. We also reserve the final right to change, delete or de-activate any User’s account or information as required to ensure acceptable use without any liability to any party whatsoever and without any notice. We may suspend or terminate your account if we suspect that you have engaged in fraudulent activity in connection with the RideShareGo Service or any activity we believe is not compliant with our Terms of Use and RideShareGo Service Privacy Policy.
You must not:
You also agree you will not upload, post, transmit, transfer, distribute or facilitate distribution of any content (including text, images, sound, video, data, information or software) or otherwise use the RideShareGo Service in any way to:
You must keep your accounts and passwords confidential and not authorize any third party to access or use the RideShareGo Service on your behalf. You may not transfer your account to any other person or entity. You may acquire information pertaining to others using the Service. You may not disclose personally identifiable information of another user you acquire using the Service to any third party without the consent of such other User after adequate disclosure with the exception of reporting unlawful activity to authorized law enforcement personnel.
The RideShareGo Service and RideShareGo Software are the property of RideShareGo Technology Corporation, and are protected by copyright law and other intellectual property rights. The structure, organization and code of the RideShareGo Service and RideShareGo Software are proprietary to RideShareGo. Except as expressly stated herein, this Agreement does not grant you any intellectual property rights or licenses to the RideShareGo Service or RideShareGo Software; all rights not expressly granted are reserved by RideShareGo. You may not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, underlying ideas, underlying user interface techniques or algorithms of the RideShareGo Service or RideShareGo Software by any means whatsoever, directly or indirectly, and you may not disclose any of these either publicly or to a third party.
If you provide or communicate any suggestions for improvements to the RideShareGo Site, the RideShareGo Service or the RideShareGo Software (collectively, “Feedback”), you hereby irrevocably assign to us all right, title and interest in and to the Feedback, without restriction or any obligation of compensation.
We will use all reasonable efforts to provide the RideShareGo Service in a reliable and secure way – however, as with any other software application, events which may cause disruption to our services are always possible due to issues with our software, unforeseen events such as accidents or intentional interference. In no event will RideShareGo Entities or RideShareGo Partners be liable for any claims or damages, consequential loss, lost profits, special, indirect, incidental, or punitive damages arising out of such disruptions. THE RIDESHAREGO SERVICE IS PROVIDED ON AN “AS IS” BASIS “WITH ALL FAULTS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. TO THE FULL EXTENT PERMITTED BY LAW, RIDESHAREGO, RIDESHAREGO PARTNERS AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE CARPOOL SERVICE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, WORKMANLIKE EFFORT, LACK OF NEGLIGENCE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. RIDESHAREGO DOES NOT WARRANT THAT THE OPERATION OF THE RIDESHAREGO SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. RideShareGo'S entire liability and your exclusive remedy for errors or unavailability of the RideShareGo Service will be, at RideShareGo'S discretion, to attempt to correct or work around errors, to correct or modify documentation of the RideShareGo Service.
I acknowledge that giving personal information, including addresses and contact information is a personal decision that may affect my personal security. I understand that giving such information to anyone, including individuals I may contact through services such as this, requires care and taking reasonable safeguards to assure my safety and the security of my personal information. I understand RideShareGo uses online and offline media to publish updates about the program. RideShareGo will send you regular emails and/ or phone messages to invite you to use the RideShareGo Service, and to help match you with people along your route. You will also have the ability to interact online with other Participants through the Website, a Facebook page, Twitter, and other media that will be made available by RideShareGo for that purpose. Your personal information may be used in one of the following ways:
RideShareGo and Trusted Partners may provide incentives and rewards plan that allow users to earn prizes based on your usage of the RideShareGo Service and your interactions with other Participants or potential Participants.
Incentives may be offered to increase your use of the RideShareGo Service, help recruit additional Participants, and take part in social activities that strengthen the sense of community among Participants. Incentives are only available to you if you are part of a Trusted network.
The Incentive Plan comprises the following types of incentives, which will be changed periodically in each partner at the discretion of the RideShareGo administration:
RideShareGo administrators will make reasonable attempts to deliver prizes to winning Participants, including contacting them by email or phone. Trusted Partners may retain any prize that is not claimed within 60 days of the award date, and reserve the right to verify the validity of entries and to disqualify any Participant who fails to comply with the present Terms and Conditions.
RideShareGo reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, all or any part of the RideShareGo Services, in its sole discretion. You agree that RideShareGo will not be liable to you for any modification, suspension or discontinuance of the RideShareGo Services.
This Agreement begins on the date you complete your registration for the RideShareGo Service and accept this Agreement, and continues in effect indefinitely until terminated by either party. You may terminate this Agreement at any time, for any reason, by notifying us at info@liftango.com. We may terminate this Agreement or suspend your User account and/or access to the RideShareGo Service at any time, for any reason, without notice. Upon termination of this Agreement for any reason, all of your rights to access the RideShareGo Service and your User account will terminate. All provisions of this Agreement that should naturally be interpreted to survive termination will survive. Any promotional credits or coupons we may have made available to you will be forfeited upon termination, regardless of the reason.
Regarding your Employer (For Corporate Services)
1. Your employer is not a party to the agreement between you and RideShareGo;
2. Your participation in the RideShareGo ride-sharing service is voluntary and not in the course of your employment with your Employer;
3. For the duration of your use of the RideShareGo ride-sharing services you are not at work or travelling at the direction of your Employer for a work-related reason;
4. Your Employer is not liable for any act or omission of the driver/owner of the vehicle and/or any non-payment of any agreed fees;
5. Your Employer is not authorised to share any of your personal information with any participant in the RideShareGo ride-sharing service unless instructed by you; and
6. The owner/operator of any vehicle is and remains responsible for the holding and maintaining of all relevant insurance policies, licences and registrations.
If you have any questions regarding any legal aspect of this document, please send us an e-mail at support@liftango.com.